For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/features/settings/no-permission.md.
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  • "No permission" showed up when doing an action

    The notice with a lock shows up when the platform refuses an action because the job title you have in this workspace does not allow it. It says what was missing — for example, Your job title doesn't allow “Create” on Leads (CRM). — and nothing was changed. Ask a workspace admin to adjust your job title.

    Before you start

    • Role: the Owner or an Admin of the workspace grants access. They have full access and never see this notice.

    What the notice says

    NoticeMeaning
    No permission — Your job title doesn't allow “Action” on Resource (Area).The job title does not check that action on that resource. Action and resource use the same names as Settings → Permissions.
    No permission — Your job title only reaches your own records on Resource (Area)…The job title allows the resource as Only their own, and the action needed All — for example, editing someone else's opportunity.
    No permission — You don't have permission to do this in this workspace.The refusal did not say which permission was missing. Show the screen where it happened to a workspace admin.
    Action not allowed — with another messageIt is not the job title: it is a rule of the feature itself (for example, a limit reached). The message explains why; adjusting the job title does not help.
    Not available on this account — Your account doesn't have Feature…It is not the job title: the account doesn't have this feature, and no job title grants it — not even Owner or Admin. To turn it on, contact Clickmax support.
    Not available on this account — This package has automations and your account doesn't have Automations.The shared package brings automations (or pages), and the account doesn't have that module. The whole import is refused so the funnel doesn't arrive incomplete. Nothing was imported.

    When several actions are refused at once (a screen loading several blocks, for example), they arrive in a single notice, with the first one spelled out and the rest counted.

    How to get access

    1. Note the action and the resource the notice shows.
    2. Ask a workspace admin to open Settings → Permissions.
    3. In your job title's column, they adjust that action's cell for that resource and click Save changes — or give you another job title that already has access, in Settings → Members.
    4. Saving signs you out: sign in again and the new access applies.

    If it did not work

    • The notice keeps showing after the job title was adjusted: sign out and back in — the new job title applies from the next sign-in.
    • The cell is allowed, but the action is still refused: check the resource's View. Without it, the person cannot reach the resource's screens — the Permissions screen marks this case with an orange !.
    • "Action not allowed" showed up: it is a feature rule, not the job title. Read the message that comes with it.
    • "Not available on this account" or the "Your account doesn't have" screen showed up: adjusting the job title doesn't help. Ask Clickmax support to turn it on; once it is on, the feature comes back with the permissions the job titles already had.