For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/features/messaging/index.md.
  • English

      • Messaging

      Messaging is the hub where you connect your conversation channels (WhatsApp, Instagram, Telegram, email, SMS and voice) and talk to your contacts from a single inbox.

      Before you start

      • You need permission to manage channels in the workspace.
      • Each channel has its own requirements and limits (a number, an account, a domain). Check the channel's page before connecting.

      Available channels

      Sending in bulk

      Templates

      Messages › Templates holds reusable templates, split into channel tabs: Email and SMS already let you create and edit templates. Phone and WhatsApp show a Coming soon badge, are disabled, and don't open anything yet. WhatsApp templates approved by Meta stay in the number's connection; see Create WhatsApp message templates.

      Sending history

      First visit, no connected accounts yet

      In the Account Center, when a channel has no connected account yet, its screen shows a faded preview of the area, a title (Connect your first WhatsApp number, Connect your first Instagram account, Connect your first Telegram bot or Connect your first email domain), a short summary and three highlights. The button (Connect WhatsApp, Connect Instagram, Connect Telegram or Connect email) does the same as the button at the top.

      If it didn't work

      • The channel will not connect or errors while authenticating: see the error codes (Portuguese).
      • A broadcast is blocked or limited: see the Meta sending limit (Portuguese).
      • No permission when opening Messaging: see no permission.
      • When you use Delete permanently in the Account Center, wait for the current attempt to finish. Confirmation appears only after the account is archived; if it fails, the dialog shows an error.