For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/features/affiliates/refer-and-earn-commissions.md.
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      • Why do I keep earning commission from my referral in Refer and Earn?

      Because the account that subscribed to Clickmax through your link stays linked to you. The link is not limited to the first subscription: while it is active, you also earn when that account changes plan, buys credits or adds extras.

      The account is linked to you when it subscribes to Clickmax through your link or signs up through your sign-up link. The first link wins: another affiliate's link used later does not replace the referral.

      Role required: any workspace member can take part in Refer and Earn and track commissions. To actually receive them you need your bank details on file — see seller registration.

      What now earns commission

      Once the account is linked to you, commission is paid on:

      • the initial Clickmax subscription;
      • renewals of that subscription;
      • a plan change (when your referral moves up a plan);
      • purchases of credits;
      • extras such as seats, and their renewals.

      Previously only the initial subscription and its renewals paid commission.

      Where you track these purchases

      On the Refer and Earn Dashboard, the Referral purchases card shows how many purchases your referrals made after their initial subscription, and how much that earned you. The same count appears under Recent activity, with its own line on the chart.

      Under Conversions, the Purchases column shows how many purchases each referral made. Click the number to open the breakdown: how much those purchases earned you, how many there were, and what was bought — with date, product, amount paid and your commission on each.

      The breakdown lists purchases from newest to oldest, in blocks of 25. If the referral has more than that, use Show more at the end of the list to load the next ones. The two figures at the top are already the totals for the whole referral, not just what is on screen.

      The subscription that created the referral is not counted there: it already shows as a conversion. The card shows what came after.

      What each referral's status means under Conversions

      The Status column, under Conversions, shows where each referral stands. It reflects the referred account's Clickmax subscription — the same status you see under Subscriptions:

      StatusWhat it means
      LeadCame through your link and became a contact, but has not subscribed to Clickmax yet.
      Free planCreated an account through your link and is on the Free plan. It does not earn you commission yet: that starts when the account subscribes to a paid plan.
      In trialSubscribed and is in the offer's trial period. The account is already active, but the first charge has not happened yet — your commission lands when it does.
      Active referred clientSubscription paid and up to date. This is the account paying you recurring commission.
      Inactive referred clientWas a client and no longer is: the subscription was cancelled, or the trial ran out without a first charge.

      The mini-cards at the top read the same way: Conversions counts referrals that became clients, including those In trial — the account is active, it just has not been charged yet.

      Accounts on the Free plan count neither as conversions nor as In trial: in the funnel they have their own Free plan stage, between Leads and On trial. To see only them, click that stage or use the Free plan tab above the table.

      The Active referred clients filter above the table shows both active statuses (In trial and Active referred client) together.

      You must be affiliated to that specific product

      Each purchase uses your affiliation for that product. If you are affiliated to the Clickmax plan but not to the credits product, your referral's credit purchase pays you nothing — and the rate applied is always the one on that affiliation, which may differ from the plan's rate.

      Check which official Clickmax products you are affiliated to under Products & Deliverables → Affiliated products.

      The link holds while the referred account's Clickmax subscription is active. Changing plan breaks nothing — moving up or down keeps you as the referrer.

      The link ends when:

      • your referral cancels the Clickmax subscription;
      • the purchase that created the link is refunded or charged back.

      Once ended, it does not come back. If that same account subscribes again later through a different link, the new link applies.

      Nothing changes for Clickmax purchases. While an active link exists it takes priority, and a different link used later is ignored. A new link only creates a link when the account has no active one.

      The link earns you commission on Clickmax plans, credits and extras. It does not reach products from other producers sold on the platform: if your referral buys someone else's product through an affiliate link, the affiliate of that product is the one who gets paid — the commission its producer agreed with them stays with them.

      In an order that mixes both (another producer's product plus a Clickmax item, say), the commission goes to the affiliate of the other producer's product. Each order pays a single affiliate.

      When commission stops

      You stop earning from that account if:

      • your affiliation to the product is removed or is no longer approved;
      • your affiliation is suspended by the product owner.

      If the affiliation for the product that created the link is removed or unapproved, the whole link is suspended — including for other products. Approve it again and the link applies again.

      • Affiliates — how affiliation, commission and the marketplace work.
      • Seller registration — bank details needed to receive commission.
      • Products — where each product's commission is configured.

      If it did not work

      • A referral's purchase paid no commission: check that you are affiliated to that product and that the affiliation is approved, under Products & Deliverables → Affiliated products.
      • Commission is not reaching your balance: check your seller registration.
      • A referral disappeared from your dashboard: their subscription was most likely cancelled, which ends the link.