For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/features/sales/index.md.
  • English
  • Sales

    The Sales area holds the money coming into your account: paid orders, recurring subscriptions, attempts to recover sales that did not close, and the balance available to withdraw from your wallet.

    Before you start: to receive payments, the account must complete the seller registration (KYC). Wallet actions and bank details are workspace-owner level.

    What lives here

    Each item matches an entry in the product's Sales menu:

    • Overview — a summary of revenue and the period's sales.
    • My Sales — every paid order, with the status of each transaction.
    • My Subscriptions — recurring charges that are active, overdue or cancelled.
    • Sales recovery — Clickmax checkout sales that did not close (abandoned cart, declined payment) to re-engage.
    • External recovery — the same unclosed sales, but coming from external checkout platforms connected under Integrations.
    • My Wallet — the available balance, withdrawals and the bank details used to receive.

    Your role in each sale

    My Sales lists both what you sold and what earned you commission. The My role column says which is which on every line:

    • Producer — the sale is of your own product. The commission shown is the net amount, after the platform fee and any affiliate or coproducer shares.
    • Affiliate — you promoted someone else's product. The commission is your share.
    • Coproducer — you take part in producing the product. The commission is your share.

    No role () means the sale reached you through a participation that produced no share of its own. The column can be hidden under Columns and is included in the Export .csv file, as the papel column.

    If it didn't work

    • You cannot sell, or the option disappears: complete the seller registration (KYC).
    • A button or tab is missing: see no permission.
    • An action blocked by an error: see the error codes (Portuguese).