For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/faq/general/help-and-technical-support.md.
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  • Where do I find help and technical support in ClickMax?

    Support sits inside the platform itself: open the Max chat to ask a question or to reach the support team. Before that, it is worth checking the documentation, which covers most of the common questions about funnels, contacts, messages and payments.

    On some screens the chat button does not show in the bottom-right corner: full-screen editors and the pipeline board use that corner for their own content. Leave the screen — to the pipeline list, for example — and the button comes back.

    If it didn't work

    • Not sure where to start with the platform? See First steps.
    • Got a specific error and want to understand why? Check the error codes.
    • No access to an area or feature? Check your permissions.