How do I use quick and advanced filters in Contacts?
In Contacts, use the quick filters for ready-made views (for example, your contacts, leads and customers), or build advanced filters for more specific searches.
To create an advanced filter:
- Open Contacts and click Filters.
- Choose a field (name, status, source/UTM, amount spent, product, tag, and so on).
- Add as many conditions as you need and combine them with AND / OR to segment precisely.
- Save the view as a segment to reuse it later.
When a condition takes several items
Conditions such as product, offer, tag or list accept more than one item at a time. The field shows the first two selected items and sums up the rest in a counter (+3, for example), so the condition never grows and covers the rows below it.
To see or change the full selection, click the field: the panel that opens lists everything, with the chosen items checked. Hovering over the field also shows the complete list.
Related
If it didn't work
- Not seeing the contacts you expected in the view? Check whether the conditions are set to AND (all must be true) or OR (just one is enough). See Contacts.
- Want to reuse the filter in other actions? Understand the difference between list and segment.
- No permission to open Contacts? See Settings without permission.