For AI agents: the complete documentation index is available at https://docs.clickmax.io/en/llms.txt, the full documentation bundle is available at https://docs.clickmax.io/en/llms-full.txt, and this page is available as Markdown at https://docs.clickmax.io/en/faq/messaging/change-whatsapp-display-name.md.
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      • How do I change my WhatsApp display name? What if it fails?

      Open the connected number in Settings → Connections, click the name at the top of the panel, type the new Display name and confirm with Submit for review. The new name goes through Meta's review: until it is approved, your customers keep seeing the current name.

      Before you start: the number must be connected and active on WhatsApp.

      Name rules

      The request is refused right away, with the reason on screen, when the name:

      • is empty;
      • has fewer than 3 characters;
      • has 250 characters or more;
      • uses anything other than letters, numbers, spaces, hyphens, underscores and parentheses;
      • is all uppercase — use at least one lowercase letter or number.

      Each number accepts at most 3 change requests per day. Past that, try again the next day.

      Even within these rules, Meta can still reject the name during review. Follow Meta's display name guidelines: the name must relate to your business or brand.

      If it did not work

      • "You reached the limit of 3 name changes per day for this number": wait until tomorrow to request again.
      • "This number is not active on WhatsApp yet": finish the WhatsApp connection before changing the name.
      • "WhatsApp refused this display name": the name did not pass Meta's rules. Pick another name closer to your business name.
      • "We couldn't send the new name for review right now": temporary failure. Try again in a few minutes.